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Terms of Sale

This English version is provided for information purposes only. In case of discrepancy, the French original prevails.

Terms of Use

Who We Are

Claradress ("we", "our" or "ours") operates the website / (the "Site"). We commit to providing new, well-made dresses. This document outlines the general terms governing your use of our Site.

Acceptance of Terms

By accessing our Site and using it, you confirm that you agree to abide by these Terms of Use. If you do not accept these terms, please do not use our Site. We reserve the right to modify these terms at any time; continued use of the Site after the publication of changes constitutes acceptance of the new terms.

License of Use

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, and non-transferable license to access and use our Site for personal and non-commercial purposes.

Definitions

  • Cookie: small data file generated by a website and stored by your browser. It is used to identify your browser, provide analytics, and remember certain preferences such as language or login credentials.
  • Company: refers to Tripm Ltd,71-75 Shelton Street, London, WC2H 9JQ, responsible for processing your information within the framework of these Terms of Use.
  • Country: country where Claradress or its founders are established, namely Hungary.
  • Device: any internet-connected device (computer, tablet, smartphone, etc.) that allows access to Claradress and its services.
  • Service: refers to the services offered by Claradress, as described on the platform.
  • Third-party service: refers to advertising partners, contests, sponsors, and marketing providers whose products or services may be offered to you via our site.
  • Website: the Claradress website, accessible at: /.
  • User / You: any person or entity registered on Claradress to use the services.

User responsibilities

You agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order.
  • Maintain the security of your account by protecting your password and limiting access to your personal space.
  • Notify us immediately of any unauthorized use of your account or any security breach.
  • Assume responsibility for all activities carried out through your account.

Restrictions

You agree not to, and not to allow others to:

  • Sell, rent, distribute, transfer, or commercially exploit all or part of the Site.
  • Modify, decompile, disassemble, or attempt to extract the source code of the Site.
  • Remove or alter any mention of copyright, trademark, or intellectual property of Claradress or its partners.

Information collected

We may collect personal information when you:

  • Create an account;
  • Place an order;
  • Subscribe to our newsletter;
  • Contact customer service.

Types of information collected:

  • Identifying personal data: name, email address, postal address, phone number.
  • Payment information: credit card details, processed securely via third-party providers.
  • Non-personal data: browser type, device, IP address, pages visited, session duration.

Return and refund policy

If you are not satisfied with your purchase, please contact our customer service at [email protected] within 30 days to arrange a return or exchange. Products must be returned in their original condition and packaging.

Liability Limitation

Under no circumstances can Claradress be held responsible for direct, indirect, special, or consequential damages resulting from the use of the Site or products purchased through it.

Indemnification

You agree to indemnify and hold harmless Claradress, its affiliates, and its employees from any claim, loss, damage, or expense (including legal fees) resulting from your use of the Site or breach of these Terms.

Your Suggestions

Any idea, comment, or suggestion (collectively referred to as “Suggestions”) submitted to Claradress remains the exclusive property of Claradress. It is free to use, copy, publish, or redistribute them for any purpose, without obligation of credit or compensation.

Your Consent

By using our Site, creating an account, or making a purchase, you fully consent to these Terms of Use, updated to ensure total transparency in the collection and use of your data.

Links to Other Sites

These Terms apply only to our services. The Site may contain links to third-party sites not operated by Claradress. We are not responsible for the content or practices of these external sites. When you leave our platform, browsing other sites is governed by their own policies. These sites may also use their own cookies or tracking tools.

Cookies

Claradress uses “cookies” to identify the areas of the site you have visited. A cookie is a small file stored on your device. These cookies help improve the performance and functionality of the site, but are not essential to its use. However, without them, some functions may be limited (for example, video playback or saving your credentials). You can disable cookies in your browser, but this may restrict some functionalities. We never store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms periodically. Any change will be published on this page with the update date. We invite you to check this page regularly to stay informed of your rights and obligations.

Contact Us

For any questions regarding these Terms of Use, contact us:

Last Updated

[10/11/2025]

Tracked delivery

Free shipping on products.

Customer care

We reply within 24 business hours.

Secure payment

Encrypted and secure payment.

Money-back guarantee

14 days to change your mind.