Payment Policy

ACCEPTED PAYMENT METHODS

Site Name: Claradress
Site URL: /
Country of Sale: Metropolitan France, Belgium, Switzerland, Luxembourg
Email: [email protected]
Telephone: 33695224530
Address:  71-75 Shelton Street, London, WC2H 9JQ

[Updated: 12/11/2925]

We accept the following payment methods for all our customers in France, Belgium, Switzerland, and Luxembourg:

• Visa Cards
• Mastercard Cards
  
• American Express (Amex)
  
• Google Pay
• Shop Pay
• PayPal

All transactions are secure and processed by Shopify Payments, ensuring the protection of your banking data according to the highest security standards.

Visa Cards

Visa Cards are accepted for customers residing in France, Belgium, Switzerland, and Luxembourg.
Payment is processed instantly via our secure gateway.
Transactions are encrypted and protected by the SSL protocol, ensuring the confidentiality of your banking information.

Mastercard Cards

Mastercard Cards are also available for all our customers in France, Belgium, Switzerland, and Luxembourg.
This payment method is validated immediately after the order.
No card data is stored on our servers; it is processed securely by our certified provider.

American Express (Amex)

American Express (Amex) Cards are accepted for payments made from France, Belgium, Switzerland, and Luxembourg.
Payments are authorized online securely.
This payment method offers enhanced fraud protection and detailed expense tracking.

Google Pay

Google Pay is available for users with a Google account and a compatible bank card.
This service is accessible from Android devices and Chrome browsers in all served countries (France, Belgium, Switzerland, Luxembourg).
Payment is made in one click, without having to enter card information for each order.

Shop Pay

Shop Pay is offered to customers located in France, Belgium, Switzerland, and Luxembourg.
This system, provided by Shopify, allows you to save your payment and shipping information for faster future purchases.
Transactions are protected by end-to-end encryption and two-step authentication.

PayPal

PayPal is available for all customers in France, Belgium, Switzerland, and Luxembourg.
This payment method allows you to settle your purchases via your PayPal account, without sharing your banking details.
Payments are instant and fully secure. In case of dispute, PayPal offers a purchase protection service.

Payment Processing

Payment is deducted immediately upon order confirmation
Your order will only be processed after payment confirmation
You will receive a confirmation email once the payment is validated

SECURITY

Your payment information is protected by SSL encryption and processed in accordance with PCI-DSS standards. We do not store any banking data on our servers.

REFUNDS

In case of product return:
You have 30 business days from receipt to return your item.
The refund will be issued within a maximum of 14 business days after receipt and validation of the return by our services
The refund will be made to the same payment method used for the purchase.
Return shipping costs remain your responsibility unless the product is defective or the wrong item was received.

FEES

No additional fees are applied based on the chosen payment method. The displayed price is the final price to pay.

For any additional questions or assistance regarding our payment policy, do not hesitate to contact us: claradress.com/pages/contact